Support Team
Articles
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What is your Hassle-Free returns policy?
You may return any new, unopened item within 60 days of delivery for a full refund, minus only our shipping costs. As long as the item and packaging are intact and functional, any opened item excep...
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What is the warranty for your dashcams and accessories?
Dash Cams All dashboard video cameras (dashcams) sold from The Dashcam Store™ include a 1 year manufacturer warranty. This warranty is to cover manufacturer defects and does not apply to mistreatme...
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Basic Dash Cam Installation
Follow these steps to install a dashcam in your vehicle. These simple instructions apply to almost all dashboard video cameras. You may click on any image to view a larger version. Step 1 - Insert ...
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How-to: Edit Dashcam Footage on Windows 10 using Free Software
Want to learn how to compile last week’s dashcam footage to make a "highlight reel" of your family’s recent road trip? Maybe you need to send a video clip to a police officer or an insurance agent...
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Mercedes Benz 2018 | Thinkware F800 Pro
In this dashcam installation photo gallery, we go over the final product of hardwiring the new dual-lens, 1080p front and rear Thinkware F800 Pro Dashcam in a beautiful Mercedes Benz E-Class. Th...
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BlackVue Video Players
These links are provided as a courtesy to our customers in case of the loss of the original copy, or to update their current video or GPS playback software with newest version, to improve performan...
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AVIC View-iHD Software Setup
Follow these steps to install the View-iHD software for the AVIC single and dual lens tamper-proof professional dashcams. This software application for Windows allows for the playback of the videos...
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DOD Tech Documentation
Dashcam User Manuals DOD Tech LS475W DOD Tech LS500W+ DOD Tech RC500S DOD Tech Accessory User Manuals DP4 Dashcam Hardwire Kit
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The memory card is not recognized by my Mac
Here's what you need to do to set the BlackVue memory card up so that it's readable by your Mac computer. Please bear in mind this procedure involves formatting the memory card (you will lose any r...